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FAQs

FAQs – MY Watches

Frequently Asked Questions

Everything You Need to Know

What if Customs Seize my Package? Do I Pay any Customs Fees?

We rarely have any issues with customs and packages being seized. If this is the case, we will either refund you the full amount paid or ship the package again with a different courier.

Rarely you will need to pay some customs fees, this is completely normal, but we ALWAYS COVER THE FULL AMOUNT and we refund the customs fees to you immediately.

How Fast is Shipping?

We provide one shipping method: FedEx Express Worldwide Shipping

Processing Time: 3-4 business days

Delivery After Shipment: 6-10 days

Total Time: Maximum 2 weeks from order to delivery

After you place an order, we require 3-4 business days to provide you with tracking information and detailed package photos.

Note: Super Clone watches may take an additional 1-2 days due to enhanced quality control.

If you have any questions, please contact our customer support: luxhyped1@gmail.com

Where Are We Located and Where Do We Ship From?

Our headquarters are located in London, United Kingdom.

We have multiple sellers all over the globe, so every watch is shipped from a different location. Some of our sellers are from China, Greece, Japan, and Switzerland.

Are There Any Extra Tax or Will I Have Issues with Customs?

There are no additional taxes you need to pay – the tax is included in the price.

Customs has never been a problem for us. If they keep your package, we will resend you a new one for free.

Can I Change or Cancel My Order?

If you are not satisfied for any reason, yes you can ship the package back to us and receive a refund or exchange with a different product.

Please refer to our Refund & Return Policy for complete details and terms.

Do You Ship Internationally?

Yes, we ship internationally! We only ship via FedEx Express insured shipping.

Order today and receive your package within maximum 2 weeks.

Why Should I Trust Your Website?

We have been operating since 2018 and have thousands of happy customers.

You can see our customer reviews here: Customer Reviews

Our reputation is built on quality and honesty, and we are proud to be among the best-reviewed watch companies.

What Qualities Do You Have?

We have Three Qualities: AAAA+, Japan Clone, and Swiss Clone.

The AAAA+ quality is not a bad quality watch – we will never sell any bad quality watches to our customers. The AAAA+ quality is our best seller and people tend to buy this quality more because of the good price and high-quality materials.

On the other hand, Japan and Swiss Clones are for people who want to go to the next level. Even when compared with the real ones, differences are seen only with a microscope.

AAAA+ Quality Watches
  • Water resistant but not waterproof
  • Scratch-proof Sapphire Crystal with AR Coating
  • Steel Plated Watches
  • Same weight as the original
  • Same Mechanism as the Real One (Best Japanese Automatic Movement, small detailed difference in the mechanism)
  • Automatic Movement (Second hand does not tick, it moves smoothly like the original one)
Japan Made Watches 1:1 Clone
  • Looks and feels exactly the same
  • Can’t tell the difference between the real one
  • Waterproof 100m
  • Scratch-proof Sapphire Crystal with AR Coating
  • 904L Steel and Real Gold Plated Watches
  • Same weight as the original
  • Same Mechanism as the Real One (Best Japanese Automatic Movement, small detailed difference in the mechanism)
  • Automatic Movement (Second hand does not tick, it moves smoothly like the original one)
Swiss Made Watches 1:1 Clone
  • Looks and feels exactly the same
  • Can’t tell the difference between the real one
  • Waterproof 300m
  • Scratch-proof Sapphire Crystal with AR Coating
  • 904L Steel and Real Gold Watches
  • Same weight as the original
  • Same Mechanism as the Real One (SAME SWISS Movement, exactly the same as the real one)
  • Automatic Movement (Second hand does not tick, it moves smoothly like the original one)

What Payment Methods Are Accepted?

We accept the following payment methods:

  • All Major Credit/Debit Cards
  • Cryptocurrency (+15% OFF)
  • Direct Bank Transfer (+15% OFF)
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